Refund Policy

We stand behind our service with a fair and transparent refund policy

30-Day Money-Back Guarantee

We offer a 30-day money-back guarantee for all paid subscriptions. If you're not completely satisfied with SeedFab AI, you can request a full refund within 30 days of your initial purchase. Our goal is to ensure you have a positive experience with our platform.

Refund Eligibility

Eligible for Full Refund

Request made within 30 days of purchase
Technical issues preventing platform use
Billing errors or duplicate charges
Service not as described in our documentation
Account suspension due to our error

Partial Refund Eligible

Request made between 30-60 days of purchase
Unused credits remaining on account
Downgrade from higher tier plan
Prorated refund for annual subscriptions
Service interruption compensation

Not Eligible for Refund

Request made after 60 days of purchase
Credits already used for content generation
Violation of terms of service
Fraudulent or abusive usage
Free plan or trial account

How to Request a Refund

Submit Request

Contact our support team with your refund request and reason

Within 30 days

Review Process

Our team reviews your request and account usage history

1-3 business days

Decision Notification

You'll receive an email with our decision and next steps

24 hours

Refund Processing

If approved, refund is processed to your original payment method

5-10 business days

Important Information

Credit Usage Policy

Unused credits are eligible for refund
Partial refunds calculated based on usage
Generated content remains accessible

Processing Timeline

Credit card refunds: 5-10 business days
PayPal refunds: 3-5 business days
Bank transfers: 7-14 business days

Need Help with a Refund?

Our support team is here to assist you with any refund requests or questions

Email Support

Response time: Within 24 hours • Available Monday-Friday, 9AM-6PM EST